1. About These Terms & Conditions

These Terms & Conditions govern your access to and use of the Fly Hawk Real Estate website, including the information, property-related content, enquiry facilities, service descriptions, contact channels and other features made available through the website.

By accessing or using this website, you agree to be bound by these Terms & Conditions together with our Privacy Policy and any other notices, disclaimers or terms displayed on relevant pages. If you do not agree with these terms, you should discontinue use of the website.

These website terms are separate from any specific property management agreement, tenancy agreement, service contract, quotation, work order, employment arrangement or other written agreement entered into with Fly Hawk Real Estate. Where a signed agreement contains terms that differ from these website terms, the signed agreement will generally govern that specific relationship.

2. About Fly Hawk Real Estate

Fly Hawk Real Estate provides property and asset management, facility and camp management, tenant screening and leasing support, rental collection and reporting, inspection and cleaning services, maintenance and security supervision, landlord and tenant coordination, contract and documentation support, issue resolution and other related real estate management services.

Information presented on this website is intended to introduce our business, services, properties, team and areas of expertise. The availability, scope and commercial terms of individual services may vary depending on the property, location, client requirements, applicable approvals and the terms of a separate written agreement.

3. Eligibility and Authority

You should use this website only if you are legally capable of entering into binding arrangements applicable to your use of the website.

If you use the website or submit information on behalf of a company, property owner, landlord, tenant, employer or another person, you represent that you have appropriate authority to do so.

You are responsible for ensuring that any information you provide on behalf of another person is accurate, relevant and lawfully provided.

4. Permitted Use of the Website

You may use the website for lawful personal or business purposes connected with learning about Fly Hawk Real Estate, reviewing services or properties, submitting an enquiry, contacting our team, applying for a vacancy or otherwise interacting with features made available on the website.

You agree to use the website in a manner that does not interfere with its operation, security, availability or lawful use by others.

5. Prohibited Use

You must not use the website to engage in unlawful, fraudulent, abusive, deceptive, defamatory, harmful or unauthorised activity.

Without limitation, you must not attempt to gain unauthorised access to website systems, introduce malicious code, interfere with security measures, scrape or extract content in an abusive manner, impersonate another person, submit false or misleading information, misuse contact forms, send spam, or use the website in a way that may damage Fly Hawk Real Estate, its clients, landlords, tenants, employees, service providers or other users.

We may take reasonable steps to restrict or block access where we believe the website is being misused.

6. Information and Website Content

We aim to keep website information clear and useful. However, website content may be updated, corrected, replaced or removed from time to time without prior notice.

Descriptions of services, properties, availability, locations, features, occupancy, photographs, statistics, performance information, market commentary and other content are provided for general information unless expressly stated otherwise.

Although we take reasonable care when publishing information, we do not guarantee that every item of website content is complete, error-free, continuously current or suitable for every individual requirement.

7. Property Listings and Availability

Property information displayed on the website is for general marketing and enquiry purposes and should not be treated as a legally binding offer, reservation, lease commitment, valuation, investment recommendation or guarantee of availability.

Property details, rental terms, accommodation capacity, availability, condition, facilities, photographs, measurements, pricing and other information may change and should be independently confirmed before a decision is made.

Any property transaction, tenancy, accommodation arrangement or management engagement remains subject to verification, availability, documentation, approvals and the execution of any required written agreements.

8. Service Enquiries and Quotations

Submitting an enquiry or requesting information through the website does not oblige Fly Hawk Real Estate to provide a service and does not itself create a binding contract.

Where we provide a proposal, quotation, scope of work, service schedule or commercial offer, it may be subject to separate terms, validity periods, exclusions, assumptions, site conditions, approvals, taxes, payment arrangements and other requirements stated in that document.

A service becomes contractually binding only when the applicable agreement, quotation, work order or other required document has been accepted in the manner specified by Fly Hawk Real Estate.

9. Landlord, Tenant and Property Management Matters

Our website may describe services involving landlords, property owners, tenants, occupants, workforce housing, leasing, inspections, rental collection, maintenance, security supervision and other operational matters.

The exact duties of Fly Hawk Real Estate in relation to any managed property will depend on the written agreement in place with the relevant client, owner or authorised party.

Nothing on this website should be interpreted as automatically creating a landlord-tenant relationship, agency appointment, fiduciary obligation, property management mandate or authority to act on behalf of another party.

10. Fees, Payments and Commercial Terms

Any fees, commissions, rent amounts, deposits, service charges, maintenance costs or other commercial amounts relating to a specific property or service will be governed by the relevant quotation, contract, tenancy document, invoice, payment schedule or other written arrangement.

Unless a specific website page expressly provides an online payment facility and states otherwise, website content should not be interpreted as confirming a payment obligation or final commercial amount.

You should verify payment instructions through authorised Fly Hawk Real Estate channels before making payments, particularly where bank details or payment instructions have changed.

11. Inspections, Maintenance and Third-Party Services

Some services may require site access, inspections, maintenance visits, contractor attendance, security coordination, cleaning, repairs or the involvement of third-party service providers.

Timeframes may depend on access, approvals, availability of personnel or materials, site conditions, landlord or tenant cooperation, authority requirements and other factors outside our direct control.

Where independent contractors or third parties provide services, their work may also be subject to separate terms, professional responsibilities, warranties or statutory obligations.

12. Careers and Job Applications

Job advertisements and careers information on the website are provided for recruitment purposes and do not constitute an offer of employment.

Submitting a curriculum vitae or application does not guarantee an interview, selection, employment, visa sponsorship or any particular employment terms.

Any employment offer will be subject to the terms stated in the relevant written offer, employment contract, company policies and applicable legal requirements.

13. Intellectual Property Rights

Unless otherwise stated, the website and its original content, including text, branding, logos, graphics, page design, photographs, icons, documents and other materials created for Fly Hawk Real Estate are owned by, licensed to or lawfully used by Fly Hawk Real Estate and are protected by applicable intellectual property laws.

You may view and use website content for legitimate personal or internal business reference. You must not reproduce, republish, distribute, modify, sell, license, commercially exploit or create derivative works from protected content without prior written permission where permission is legally required.

Third-party trademarks, logos, photographs and content remain the property of their respective owners.

14. User Submissions and Communications

When you submit an enquiry, complaint, feedback, application, document or other communication, you are responsible for ensuring that the information is accurate and that you have the right to provide it.

You must not submit material that is unlawful, defamatory, infringing, confidential without authority, malicious or otherwise inappropriate.

By sending information to us, you authorise Fly Hawk Real Estate to use and process that information as reasonably necessary to respond, administer the relevant matter and provide services, subject to our Privacy Policy and applicable law.

15. Third-Party Links and External Content

The website may contain links to maps, social media platforms, external websites, service providers or other third-party resources.

These links are provided for convenience or additional information. Fly Hawk Real Estate does not control independent third-party websites and is not responsible for their content, availability, security, privacy practices, products, services or terms.

You access third-party websites at your own discretion and should review their applicable terms and privacy policies.

16. Website Availability and Security

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

Access may be suspended, restricted or affected by maintenance, technical problems, hosting issues, cybersecurity measures, upgrades, internet failures, force majeure events or other circumstances.

You are responsible for using appropriate security measures on your own devices, networks, browsers and accounts when accessing the website.

17. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its general informational content are provided on an ‘as available’ and ‘as presented’ basis.

We do not make a blanket guarantee that the website will always be uninterrupted, error-free, completely secure or that general website information will meet every user’s specific commercial, legal, financial, investment, property or operational needs.

You should obtain appropriate independent advice where a decision requires legal, financial, technical, valuation, investment or other specialist expertise.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Fly Hawk Real Estate will not be liable for indirect, incidental, special or consequential loss arising solely from reliance on general website information, temporary website unavailability, third-party websites or unauthorised misuse of the website.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot lawfully be excluded or limited.

Any liability arising from a specific property management, tenancy, service, maintenance, leasing or other contractual relationship will be determined by the applicable written agreement and governing law.

19. Indemnity

To the extent permitted by applicable law, you agree to be responsible for loss, damage, claim or expense reasonably arising from your unlawful misuse of the website, your infringement of another person’s rights, or material information you submit without proper authority.

This section does not create responsibility for matters that are caused by Fly Hawk Real Estate where such responsibility cannot lawfully be transferred.

20. Privacy and Personal Data

Your use of the website may involve the collection and processing of personal information.

Our Privacy Policy explains how Fly Hawk Real Estate collects, uses, stores, shares and protects personal information and describes applicable privacy choices and rights.

By using features that involve personal information, you should also review the Privacy Policy available through the website footer.

21. Changes to the Website and These Terms

We may revise the website, services information and these Terms & Conditions from time to time to reflect operational, commercial, technical or legal changes.

The latest version of these Terms & Conditions will be published on this page with an updated revision date.

Your continued use of the website after revised terms are published will be subject to the revised version to the extent permitted by applicable law.

22. Suspension or Termination of Website Access

We may restrict, suspend or terminate access to all or part of the website where reasonably necessary for security, maintenance, legal compliance, protection of rights or prevention of misuse.

Where practical, website access may be restored after the reason for the restriction has been resolved.

23. Governing Law and Jurisdiction

These website Terms & Conditions are intended to be governed by the applicable laws of the United Arab Emirates and, where relevant, the laws and regulations applicable in the Emirate of Dubai.

Subject to any mandatory legal requirement or agreed dispute resolution process contained in a separate written contract, disputes relating specifically to the use of this website will be subject to the jurisdiction of the competent courts in the United Arab Emirates.

Specific property, tenancy or service contracts may contain their own governing law, jurisdiction or dispute resolution provisions, which will apply to those contracts.

24. Severability and No Waiver

If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

A delay or failure by Fly Hawk Real Estate to enforce a provision does not automatically constitute a waiver of that provision or of any other right.

25. Contact Us

If you have questions about these Terms & Conditions, website usage, a property enquiry or our services, please contact Fly Hawk Real Estate using the details below.

For matters relating to a specific contract, property, tenancy or service request, please include the relevant reference or sufficient information to help our team identify the matter.